Club Wyndham La Cascada

A River Walk Resort Experience

What makes it fun

Just a short walk from the San Antonio River Walk and the Alamo, Club Wyndham La Cascada is a beautifully colored hotel and suites that offer private balconies and bathrooms with whirlpool tubs! Ground facilities include a rooftop pool, hot tub and gorgeous well kept gardens. Relax by the pool, stroll the surrounding area and find the neat hidden gems around the hotel. This Hotel is a blend of resort-style fun and urban excitement immersed in the perfect location of art, history, and culture. Book a night today and experience what it is like to stay among the Luxurious River Walk.

Google Reviews

4.3

Based on 2244 reviews

BitterSweet Escape (BitterSweet Escape)

17:25 26 Nov 24

elaria ebrahim (Eroo)

15:54 26 Nov 24

Tchinssiana De Stéfani

02:01 21 Nov 24

Hello, if I could have put 0, I would have done so. My experience was catastrophic! The hotel practices overbooking. We arrived after driving over two hours to be told that our travel agent had canceled our reservation. Which is impossible because we were on a road trip to Texas. We have been lied to several times by placing the blame on our agency. First the cancellation took place in February when we were able to prove that we had all the confirmations on October 24, they changed their version saying no, finally it was canceled on November 6. They finally admitted that due to lack of availability, they had canceled our reservation. We first waited 2 hours before seeing the manager arrive to finally tell us that we would not have a room. How can we do this kind of thing and leave people without a solution. The manager nevertheless agreed to help us find another hotel at our expense. We hope, with the help of our travel agency, to be reimbursed and compensated. The only positive point is the kindness of the staff who tried to help us despite everything. Flee this hotel for its dishonesty and disrespect for its customers.

Anthony Palesano

03:11 17 Nov 24

Awesome time, family loved it .

Eva Isaac

00:28 16 Nov 24

sam stevens

01:40 02 Dec 23

Room and area was nice. Service was horrible. We left behind a very expensive lamb skin woman’s jacket. I called them when at airport 30 min after I left room. They would not send someone to our room to retrieve jacket. Instead they said we had to report on their website and wait for maid service to go into room. I asked for a managers name but was denied and told that a manager would call me. Three hours later no call yet. Was thinking about joining club Wyndham membership. If this is the service I should expect that would be a big no. I will be sure to tell everyone I know about this horrible experience and more than likely having to buy my wife another very expensive jacket to replace the one that was lost. Reps that I talked to on the phone showed no concern or humility. All this could have been avoided if someone would have just went to the room to retrieve jacket which would have taken 5 minutes. Extremely disappointing and disturbing the way they treat their guest.UPDATE: talked to Rose at front desk. No help at all. Said house keeping is gone for the day and won’t be in till tomorrow. No jacket was reported. These guys stole our jacket!! This could of been avoided if they would of took the time earlier and went to the room when we called. I will be filing a complaint with the better business bureau and calling corporate. FYI no one has called us once. We have had to call them.

jholman936 holman

18:55 01 Dec 23

Julie Metteer

18:42 25 Nov 23

We were gifted this stay by our friends who are owners, and the facility itself was fantastic, right on the riverwalk (on the backside of the building) and the place was very spacious.However, on check-in we were whisked over to the sales desk to get our 'Free gifts'. We were told that we would be in and out of a timeshare presentation in maybe 30-35 minutes, 'even though she wasn't supposed to tell us that.' Unfortunately, we agreed.Really, we know better. We've done this thing before and have always regretted it. We were told it would be a "conversation," and they knew we didn't plan to buy anything.Every cheesey sales tactic in the book was used, from shutting us off site (not necessary) to weird awkward small talk from the sales gal, and 'low pressure' ridiculous questions and answers that went on and on and on - it took everything I had to not yell NO!!! And walk out. After a two hour ordeal, we left feeling angry, accosted, and swearing NEVER AGAIN for the "free gifts" this time for REAL. It honestly ruined our day.The Valet guys were very nice and friendly. The desk staff didn't seem to care if we came or went.I would definitely recommend this place if you're already an owner or booked it through a 3rd party. But otherwise, JUST SAY NO to the 'free gifts' unless you're okay with being mis-lead and pressured.

Janet Fischer

01:32 18 Nov 23

Great people. Very friendly and knowledgeable. Close enough to the Riverwalk and Convention Center to walk.

Laura Steakin

22:35 15 Nov 23

Nice location in a quiet area of San Antonio. Only on-site parking is valet so we used street parking. Concierge was pushy. Room was nice but bed not as comfortable as home.

Abigail A

04:25 24 Jul 23

I had a Wonderful experience at this location. The rooms are beautiful and spacious, The front desk staff are very friendly, there are many available resources offered by the front concierge such as free boat rides and shuttle transportation. Definitely would recommend.

Dathan Boden

19:11 21 Jul 23

Start off by knowing this is a timeshare. We are Wyndham owners and have been time share owners for over 20 years. You can always say no to the owner update (if you are an owner) or to the sales presentation if you are new. They will pressure you into going, and depending on the situation you may be "required" to go, but just be firm if you are not interested in purchasing. I went to the owner update to get the valet parking for free and it was not high pressure, unlike some other ones I have been to. The staff was cordial and respectful of my families time.Now the resort/hotel/condo itself is what I rated here as 5 stars. I give the location a 4 because it could be closer to the main riverwalk area and it would be way more convenient for walking in the hot summers. As it is there is a free shuttle service provided, but it stops at 5 pm so you can't use it after going to dinner or to the bars. While we were there a dinner/night time uber from the riverwalk was about $7.50 and scooters would be about the same. There is valet parking with unlimited in-out privileges, but driving to the riverwalk to then pay $10-$25 to park a little closer is a waste. The part of the river it is on and the grounds are beautiful though, just not quite as convenient as it would be if it was 1 or 2 blocks farther north on the river.The accommodations were just above average for a Wyndham. We had a 2 bedroom presidential which had a king bed master suite, a double queen room, a second full bathroom, living room with pullout couch, and a nice kitchen and dining area. The presidential distinction means we got a balcony with a river and downtown view and possibly a slightly larger living area. We had no complaints with the room, but it is also not as new as some other Wyndhams. Not old either so it works great.The staff (not counting the sales/owner update) was always super friendly and they had special refreshments or food available almost every day we were there. We visited the other Wyndham timeshare that is right on the riverwalk and it smelled terrible outside the front door and the staff ignored us and even gave us some strange looks while we waited for the shuttle. The La Cascada staff was not like that at all. They always smiled, said hi, answered questions, and overall were great.

Aaron Alejandro

13:03 15 Jul 23

Stayed here for a week with the family. The room was incredible. It was like walking into my home. Very clean and well stocked. The front desk and valet staff were amazing. Super friendly, accommodating, and informative. We've been to a lot of great Worldmark & Wyndham resorts, and this is in the top 3. Will be staying here again.

Ellie May

18:45 07 May 23

Fabulous hotel. Beautiful with amazing staff to help with anything you need. Rooms were very clean and fresh. Had everything you would use at home in the kitchen. I really enjoyed the cocktail hour in the lobby. Great refreshments and snacks. I had a great time with my family and staff. Will be here again next year for fiesta.

Location

226 Dwyer Avenue, San Antonio, Texas 78204, United States

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Club Wyndham La Cascada

A River Walk Resort Experience

What makes it fun

Google Reviews

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